Your satisfaction matters. If anything is wrong with your order we will fix it quickly.
Fresh products
Report within 24 hours of delivery with a photo and we will refund or replace.
Packaged products & tools
Returnable within 7 days if unopened and in original condition.
How refunds work
Refunds go to your original payment method (5–10 working days) or instantly to your wallet. Cash-on-delivery orders are refunded to your wallet.
Non-returnable
Perfumes, incense and dilka once opened, for hygiene reasons.